WhatsApp and Google Sheets are the most common platforms we generally encounter in our official works.
What if we can get an opportunity to integrate both WhatsApp messages and Google Sheets? It’s something most brands are looking for.
In short, WhatsApp Business API is hosted by BSPs, and Meta hosts cloud API, and no hosting charges will incur to the businesses for cloud API.
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WhatsApp Business API has a lot of advanced features that help businesses of all sizes communicate with their customers easily. At a glance
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WhatsApp is more of a customer support channel than just a chat app.
For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations.
WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.
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WhatsApp launched its Business API to aid large-scale customer engagement. Yet, it comes with limitations, such as mandatory pre-approval for message templates. To learn how to get WhatsApp Cloud API without BSPs, businesses must navigate specific guidelines, bypassing the need for BSP registration.
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How to Use Whatsapp for Ecommerce and Leverage 2 Billion+ User Base
Understanding the importance of conversational marketing is vital for businesses that want to go digital.
Particularly in the Indian market, with the government initiatives like ONDC to promote Ecommerce in India there is immense opportunity for SME’s to leverage technological developments and grow their business.
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