How WhatsApp and Instagram Bots are Transforming the E-commerce Space

How WhatsApp and Instagram Bots are Transforming the E-commerce Space

The decision-makers know demand & supply well and competition in the eCommerce Industry. 

To meet the needs, it became a de rigueur for the businesses to stand out from the crowd and reach and engage customers like never before. 

Conversational commerce is not an option for businesses anymore. You must implement conversational AI in more than one communication channel and automate the overall interactions with the customers. 

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How to Build Loyal Customers on Instagram Using Chatbots?

How to Build Loyal Customers on Instagram Using Chatbots?

Customer loyalty and retention are things that play a vital role for businesses. Because getting new customers costs five times more than retaining a customer. Instagram chatbots and customer loyalty go hand in hand.

Customer acquisition costs are growing with competition in the market. For SMEs relying on ads and PPC campaigns is no longer sustainable. That’s why maintaining customer loyalty and retention has become mandatory for the brands to be successful. 

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