by Namita Shrivastava | Dec 1, 2022 | customer support, WhatsApp, Whatsapp Business API
Customer support is a key part of any business’s operations. By staying in touch with clients, you can notify them about new developments and enhance their experience with your products or services.
WhatsApp is quickly becoming one of the most popular ways for businesses to provide customer support. With its easy-to-use interface, powerful features, and wide availability across mobile platforms, it’s no wonder why more companies are relying on WhatsApp as their preferred communication tool with customers.
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by admin | Aug 25, 2022 | Customer Engagement, Customer Experience, Customer Feedback, customer support, WhatsApp
WhatsApp is more of a customer support channel than just a chat app.
For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations.
WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.
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by admin | Jul 1, 2021 | Artificial Intelligence, Automation, Customer Engagement, Customer Experience, Customer Feedback, customer support, WhatsApp
Let’s take you to customer support chatbots
Customer service is the new marketing strategy. Brands are more focused on building the customer engagement and satisfaction rate parallel to their product or services.
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