by Namita Shrivastava | Dec 1, 2022 | customer support, WhatsApp, Whatsapp Business API
Customer support is a key part of any business’s operations. By staying in touch with clients, you can notify them about new developments and enhance their experience with your products or services.
WhatsApp is quickly becoming one of the most popular ways for businesses to provide customer support. With its easy-to-use interface, powerful features, and wide availability across mobile platforms, it’s no wonder why more companies are relying on WhatsApp as their preferred communication tool with customers.
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by admin | Sep 22, 2022 | WhatsApp, Whatsapp Business API
WhatsApp Business API has a lot of advanced features that help businesses of all sizes communicate with their customers easily. At a glance
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by admin | Aug 25, 2022 | Customer Engagement, Customer Experience, Customer Feedback, customer support, WhatsApp
WhatsApp is more of a customer support channel than just a chat app.
For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations.
WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.
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by admin | Jun 1, 2022 | ChatBot, Customer Experience, Instagram
Customer loyalty and retention are things that play a vital role for businesses. Because getting new customers costs five times more than retaining a customer. Instagram chatbots and customer loyalty go hand in hand.
Customer acquisition costs are growing with competition in the market. For SMEs relying on ads and PPC campaigns is no longer sustainable. That’s why maintaining customer loyalty and retention has become mandatory for the brands to be successful.
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by admin | May 24, 2022 | ChatBot, Customer Experience
‘Customers is the king’ is the magic mantra that every successful business follows.
But the truth is satisfying customers is very hard to achieve without incorporating the latest technologies within the industry.
Are you also struggling to create extraordinary customer experiences and improve sales?
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