by Namita Shrivastava | Apr 21, 2023 | Client Case Study
Many businesses are constantly searching for ways to simplify and automate their workflows and cut operating costs as the world becomes more digital. Customer identification and verification, often known as KYC, has significantly advanced in recent years.
KYC stands for Know Your Customer which is a procedure for validating a customer’s identification, and it is an essential aspect of any financial business partnership. During the KYC verification process, data is extracted manually by collecting and verifying documents like ID cards or passports.
An effective KYC procedure may help protect your bank or financial institutions against a variety of financial crimes, such as identity theft, fraud, and money laundering. But the problem is that the KYC procedure is time-consuming and complicated. It takes a lot of money, time, and resources to manage a huge volume of data manually.
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by Namita Shrivastava | Apr 7, 2023 | On-Premise-Chatbot
Did you know that you can save over 35% of your expenditures by deploying and integrating chatbots into your business?
Chatbots, unlike humans, can communicate with multiple customers simultaneously, reducing the need for more customer care agents and the costs associated with employees.
Furthermore, the chatbot market is expected to expand at a CAGR of 29.7% from $2.6 billion to $9.4 billion by 2024.
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by Namita Shrivastava | Mar 30, 2023 | ChatBot, WhatsApp, Whatsapp Business API
Trust and brand reputation have emerged as key determinants of business success in today’s competitive marketplace. Making the most of WhatsApp is essential because it has become a vital channel for business communication. The ‘Green Tick’ verification is a factor that enhances trust among your customer base. Hence, it is important to understand what it is, how it can benefit your business, and how one can apply for it.
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by Namita Shrivastava | Mar 23, 2023 | ChatBot, On-Premise-Chatbot
Chatbots are the future of customer support services.
They can automate the most time-consuming and repetitive processes involved in human interaction so you can concentrate on other essential tasks.
We have prepared this guide to help you decide which chatbot solution is ideal for your business. In this article, we’ll give you an overview of both chatbots and also discuss their advantages. Along with this, we will also share some essential factors to consider when choosing between Cloud and On-Premise Chatbots.
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by Namita Shrivastava | Mar 16, 2023 | Client Case Study
Staffing agencies play a crucial role in their client’s hiring process. They serve as a bridge between employers and job hunters, matching eligible applicants with positions available in their clients’ companies. But connecting ideal applicants with job-relevant opportunities can be difficult and time-consuming, especially if there are many prospects and job openings to look at.
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