by Namita Shrivastava | Jul 6, 2023 | ChatBot, WhatsApp
Businesses in the digital age are constantly looking for new ways to connect with their customers and drive engagement. One such way that has gained significant popularity is click-to-WhatsApp ads.
With over 2 billion active users worldwide, WhatsApp has emerged as a robust platform for businesses to reach, interact with, or communicate with their target audience.
By leveraging the click-to-WhatsApp ad feature, marketers or businesses can seamlessly connect with potential customers or clients and generate leads through personalized conversations. This direct and instant communication channel has proven to be a highly effective platform for driving conversions and creating lasting customer relationships.
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by Namita Shrivastava | Jun 30, 2023 | ChatBot
In today’s digital age, AI-powered tools are changing the way we interact with various industries, including real estate. Chatbot technology has significantly shifted how businesses engage with customers and streamline processes.
This guide will take you through everything about real estate chatbots. We will also learn about their incredible potential and the numerous benefits they provide. This guide empowers real estate agents and potential homebuyers with the knowledge and tools to maximize the potential of cutting-edge technology.
We will begin by understanding the fundamentals of chatbots, breaking down their functionality, and how they work within the context of the real estate industry. In the blog post, you will get details about several aspects of chatbots in the real estate industry.
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by Namita Shrivastava | Jun 22, 2023 | ChatBot, customer support
Giving customers easy ways to contact customer service representatives via their preferred channels is essential for providing excellent customer service. An omnichannel customer care strategy allows businesses to manage customer interactions across multiple communication channels, such as voice, SMS, websites, social media, email, and others.
According to one study, 58% of customers believe that being able to contact customer service through their preferred channel influenced their purchasing decision. An omnichannel strategy meets and exceeds this demand by retaining customer information across different channels and employing it to tailor each interaction, even if the customer has never used that particular channel before.
In this blog post, we will explore the power of omnichannel chatbots and the top ways in which they can help businesses provide exceptional customer support.
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by Namita Shrivastava | Jun 8, 2023 | ChatBot, Facebook, WhatsApp, Whatsapp Business API
With more than 2 billion active users, WhatsApp is an incredibly powerful platform for startups and businesses to connect with their customers and establish a strong online presence. WhatsApp Business, which was created specifically for businesses, caters to the unique requirements of each type of business. It has revolutionized the way businesses communicate with their customers, opening up new avenues for engagement and interaction.
However, as with any service, there are costs associated when utilizing WhatsApp Business for your business needs. Keeping track of costs and making informed decisions can be challenging for businesses due to WhatsApp’s changing pricing structure and policies. And that’s where we come in.
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by Namita Shrivastava | May 18, 2023 | Automation, ChatBot
Nowadays, chatbots have become increasingly popular in various industries, including education. Educational institutions worldwide are adopting chatbots to help automate and streamline tasks such as student support, admissions, and enrollment.
As per statistics, approximately 37% of students use these chatbots to get quick answers. And the global chatbot market will be valued at more than $2,485.7 million by 2028.
Educational chatbots can handle countless tasks, including answering student queries, assisting with course registration, and more. They can also free up staff members to focus on other complex and crucial tasks.
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