How To Step Up Your WhatsApp Broadcasts?
Whatsapp broadcast is a long-awaited feature of Whatsapp that attracts the attention of brands. Whatsapp broadcast helps businesses in sending messages to multiple audiences at a time.
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How To Create A Customer Support AI Chatbot
We believe Artificial intelligence is the next wave of innovation after the internet. AI can be used in different ways, some are embedded deep in a product not visible to the human eye and some very visible to us like a customer support ai-chatbot. (more…)
Chatbot Marketing Trends in 2019
There has been a steady rise in the importance of chatbots in previous years, but 2018 transformed the tech and business world in a significant way. Now more businesses than ever are using chatbots to increase their sales and improve other aspects of business like lead generation, conversation with customers and potential clients, and the overall return on investment. (more…)
How Chatbots are Creating a Better Customer Service Experience
Customer service is becoming important with the customers having access to multitude mediums to interact with brands and businesses.
As per a Walker study by 2020, customer experience is going to be a key product differentiator in overtaking price and product for businesses
Smatbot – Chatbot for Lead Generation & Business Needs
Marketing Experts have given the predictions about chatbots in 2018 and their revolution in the future. A survey by Business Insider shows that 80% of businesses would require the use of chatbots by 2020.
We at Smatbot value our customers to the fullest extent and are delighted to take another step in that direction by introducing our very own chat platform. (more…)