by Namita Shrivastava | Sep 28, 2023 | Automation, ChatBot, Chatbot Applications
In today’s era of technology, we have witnessed a transformation in how businesses operate. The traditional approach to customer support where phone calls were the means of communication has now given way to a landscape where live chat and AI-powered chatbots play a crucial role.
These live chatbots are remarkable for their ability to address customer inquiries promptly. However, it is no longer enough to focus on speed to ensure customer satisfaction. Emotion detection in AI chat is essential to building strong customer relationships.
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by Namita Shrivastava | Sep 21, 2023 | AI Engine, Artificial Intelligence, ChatBot
Chatbots are rapidly becoming an essential part of a wide range of industries around the world. According to recent stats, 88 percent of people have engaged with chatbots at least once. The gaming industry is no exception; chatbots are used to provide customer support, improve player engagement and automate tasks.
Moreover, chatbots are drastically improving personalized gaming experiences. Numerous of the biggest gaming companies have witnessed surprising growth in their revenue.
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by Namita Shrivastava | Sep 7, 2023 | AI Engine, Artificial Intelligence, Conversational Commerce
Conversational AI has begun a new era of digital transformation. It has become a crucial partner for many industries. It helps organizations communicate with customers through voice or text, which makes interactions more efficient. The automotive industry is not left behind in the use of this technology.
Several automobile dealers and dealership companies have used conversational AI. Conversational AI is showing impressive results as it responds faster and more accurately than humans.
According to a recent study, conversational AI has reduced by 70% operational costs and increased overall revenue and customer satisfaction.
Now, let’s explore how conversational AI is impacting the automotive industry.
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by Namita Shrivastava | Aug 31, 2023 | AI Engine, Artificial Intelligence, ChatBot
Traditionally, people had to write thousands of lines of code to create a software solution. The traditional method of software or program development requires a significant amount of time and effort. Individuals who lack coding skills face challenges when attempting to develop software.
Non-code-based solutions are a blessing for those without coding skills, enabling them to create their own programs or software quickly.
The question at hand is whether these no-code solutions are reliable or superior to code-based programs.
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by Namita Shrivastava | Aug 24, 2023 | AI Engine, Artificial Intelligence, ChatBot
AI is helping various industries in their growth. The travel and tourism industry is not lagging behind in its adoption of this technology. The travel industry is also using generative AI to make its services better. For those of you who might not be familiar with the term “Generative AI,” don’t worry – we’re here to help you get up to speed! Generative AI might sound complex, but it’s actually pretty fascinating. Let’s take a moment to give you a brief overview.
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