by Namita Shrivastava | Sep 28, 2023 | Automation, ChatBot, Chatbot Applications
In today’s era of technology, we have witnessed a transformation in how businesses operate. The traditional approach to customer support where phone calls were the means of communication has now given way to a landscape where live chat and AI-powered chatbots play a crucial role.
These live chatbots are remarkable for their ability to address customer inquiries promptly. However, it is no longer enough to focus on speed to ensure customer satisfaction. Emotion detection in AI chat is essential to building strong customer relationships.
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by Namita Shrivastava | Sep 21, 2023 | AI Engine, Artificial Intelligence, ChatBot
Chatbots are rapidly becoming an essential part of a wide range of industries around the world. According to recent stats, 88 percent of people have engaged with chatbots at least once. The gaming industry is no exception; chatbots are used to provide customer support, improve player engagement and automate tasks.
Moreover, chatbots are drastically improving personalized gaming experiences. Numerous of the biggest gaming companies have witnessed surprising growth in their revenue.
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by Namita Shrivastava | Sep 7, 2023 | AI Engine, Artificial Intelligence, Conversational Commerce
Conversational AI has begun a new era of digital transformation. It has become a crucial partner for many industries. It helps organizations communicate with customers through voice or text, which makes interactions more efficient. The automotive industry is not left behind in the use of this technology.
Several automobile dealers and dealership companies have used conversational AI. Conversational AI is showing impressive results as it responds faster and more accurately than humans.
According to a recent study, conversational AI has reduced by 70% operational costs and increased overall revenue and customer satisfaction.
Now, let’s explore how conversational AI is impacting the automotive industry.
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by Namita Shrivastava | Aug 31, 2023 | AI Engine, Artificial Intelligence, ChatBot
Traditionally, people had to write thousands of lines of code to create a software solution. The traditional method of software or program development requires a significant amount of time and effort. Individuals who lack coding skills face challenges when attempting to develop software.
Non-code-based solutions are a blessing for those without coding skills, enabling them to create their own programs or software quickly.
The question at hand is whether these no-code solutions are reliable or superior to code-based programs.
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by Namita Shrivastava | Aug 24, 2023 | AI Engine, Artificial Intelligence, ChatBot
AI is helping various industries in their growth. The travel and tourism industry is not lagging behind in its adoption of this technology. The travel industry is also using generative AI to make its services better. For those of you who might not be familiar with the term “Generative AI,” don’t worry – we’re here to help you get up to speed! Generative AI might sound complex, but it’s actually pretty fascinating. Let’s take a moment to give you a brief overview.
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by Namita Shrivastava | Aug 14, 2023 | AI Engine, Artificial Intelligence, ChatBot, Chatbot Applications, Uncategorized
The food-tech industry is among the fastest-growing industries in the world. However, this growth has led to several challenges such as food waste and food safety that need to be addressed. AI in foodtech has evolved into a potent solution for addressing and resolving such issues.
With the help of advanced technologies like conversational AI and generative AI, foodtech businesses can benefit in a variety of ways. If you belong to the foodtech sector and want to gain valuable insights into the disruptive potential of AI in this field, then this blog is all you need.
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by Namita Shrivastava | Aug 4, 2023 | Automation, ChatBot, Intregration
Chatbot and Zoho CRM integration will help you boost your sales game. With this integration, you can streamline your interactions with customers, automate time-consuming tasks, and close deals faster than ever before.
So, if you’re looking for ways to integrate your chatbots with Zoho, this guide is all you need.
In this tutorial, we’ll walk you through the steps to integrate your chatbot with Zoho using SmatBot.
Now, let me give you a quick overview of SmatBot:
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by Namita Shrivastava | Jul 28, 2023 | AI Engine, Artificial Intelligence, ChatBot
Artificial intelligence (AI) has become a crucial part of every industry. AI has come a long way in making people’s lives easier, from business advancement to the advancing space industry.
Recently, AI has contributed to creating and operating ISRO’s most significant project, Chandrayaan 3. If you are curious to know about the potential of artificial intelligence and how it contributed to Chandrayaan 3, you must read this article.
In this article, we will dive into the world of artificial intelligence. We will cover every crucial aspect of artificial intelligence, from empowering businesses to Chandrayaan 3 and beyond.
Let’s start with the power of AI in user acquisition.
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by Namita Shrivastava | Jul 21, 2023 | ChatBot
Banking chatbots are virtual assistants that employ NLP and AI to provide financial services and customer support through the chat interface. They are revolutionizing how banks interact with their clients in more convenient and seamless ways.
From improving customer support to providing personalized financial services, banking chatbots are driving automation in the financial industry with enormous success. They are improving the experience of customers across all digital channels.
In this post, we will look at the capabilities of banking chatbots and their transformative impact on the banking industry. With that, we’ll also shed light on the possible challenges of implementing banking chatbots and finally share some examples of successful banking chatbot implementations.
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by Namita Shrivastava | Jul 14, 2023 | ChatBot, Template Messages, WhatsApp
Customer experience is the top priority for every business. One of the most effective ways to improve your customer’s experience is to use omnichannel messaging. Omnichannel marketing ensures a seamless shopping experience and gives you a competitive edge by integrating various communication channels.
Research conducted by “Think with Google” reveals that the omnichannel approach contributes to over 80% of in-store consumer visits. Additionally, 74% of customers conduct online research before visiting physical stores. It represents the importance of omnichannel messaging for businesses. So, if you want to attract or retain customers, the primary thing you must do is focus on omnichannel messaging.
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