by Namita Shrivastava | Jul 14, 2023 | ChatBot, Template Messages, WhatsApp
Customer experience is the top priority for every business. One of the most effective ways to improve your customer’s experience is to use omnichannel messaging. Omnichannel marketing ensures a seamless shopping experience and gives you a competitive edge by integrating various communication channels.
Research conducted by “Think with Google” reveals that the omnichannel approach contributes to over 80% of in-store consumer visits. Additionally, 74% of customers conduct online research before visiting physical stores. It represents the importance of omnichannel messaging for businesses. So, if you want to attract or retain customers, the primary thing you must do is focus on omnichannel messaging.
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by admin | Sep 30, 2022 | Google sheets, Template Messages, WhatsApp, Whatsapp Business API
WhatsApp and Google Sheets are the most common platforms we generally encounter in our official works.
What if we can get an opportunity to integrate both WhatsApp messages and Google Sheets? It’s something most brands are looking for.
In short, WhatsApp Business API is hosted by BSPs, and Meta hosts cloud API, and no hosting charges will incur to the businesses for cloud API.
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by admin | Sep 1, 2022 | Template Messages, WhatsApp, Whatsapp Business API
WhatsApp template message allows businesses to send warm and encourage purchase messages to the customer.
It’s a feature that WhatsApp updated to help large businesses and SMEs reach their broader audiences with the right message automatically.
It’s another attractive feature of WhatsApp introduced to grab its user’s attention.
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by admin | Jun 14, 2022 | Template Messages, WhatsApp, Whatsapp Business API, Whatsapp Business API
WhatsApp Cloud API is something most businesses have been looking out for a long time. However, the WhatsApp business holds similar features with restrictions and long procedures, and that is, hindering most businesses from opting for WhatsApp business API.
Yes, it’s true, and Facebook officially announced that now all businesses can access WhatsApp cloud API for free, irrespective of their size. Cloud API will enable businesses to practice all the features of business API without the need to bear the cost of hosting the API or registering with Business Service Providers(BSPs).
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by admin | Mar 28, 2022 | Artificial Intelligence, ChatBot, Template Messages, WhatsApp
Have you ever wondered why you have a lower engagement rate on Whatsapp than expected? Though, people are more active on the WhatsApp platform.
We can’t deny that WhatsApp is the best messaging platform to get quick responses from customers more effectively.
Then why are you not getting the expected results? It is something worrying you.
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