Why Do You Really Need IT Helpdesk Chatbots?
An IT help desk plays a vital role in the entire organization. It’s the customer-facing portal where the company needs to resolve the challenges faced by the customers.
(more…)
Why Survey Chatbots Are a Game Changer For Companies?
Surveys were being used a long ago, as it helps the business in taking future decisions wisely. But do you think following the same traditional method of surveys will help you?
(more…)
CUSTOMER SUPPORT CHATBOTS: Do You Really Need It? This Will Help You Decide!
Let’s take you to customer support chatbots
Customer service is the new marketing strategy. Brands are more focused on building the customer engagement and satisfaction rate parallel to their product or services.
(more…)
Powers of Real Estate Chatbots: Must Know by Realtors
Real estate chatbot is not new for realtors, like other industry chatbots deployed by the real estate industry. In 2016, giant companies like Google, Facebook, Microsoft already developed their chatbots to leverage from it.
(more…)
Healthcare Chatbots to Supercharge your Patience Engagement
Today’s customers are more inclined towards personalized, engaging, and self service-option. The healthcare industry has no exception for that; patients want a quick solution to their encountered issues.
(more…)
WhatsApp Will Overtake SMS, Email, and IVR?
WhatsApp has over 2 billion active users worldwide till 2020; India holds a major stake of users. (Source: Statista)
In traditional days, SMS is the preferred messaging channel used by customers and brands. Now with the emerging technologies customers, preference also changed from the mail, IVR to now WhatsApp.
(more…)