5 Ways to Use WhatsApp for Better Customer Service

by admin | Aug 25, 2022 | Customer Engagement, Customer Experience, Customer Feedback, customer support, WhatsApp

WhatsApp is more of a customer support channel than just a chat app. 

For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations. 

WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.