by admin | Jul 20, 2021 | AI Engine, ChatBot, Customer Experience, Virtual Assistant
Insurance is something complex that common people find difficult to understand. Usually, it’s associated with legacy processes, paperwork, and other affairs.
That too, to start with insurance, it needs a good investment, time, and energy from the customer’s end. Though people don’t want to skip this, it helps them secure their lives in terms of health and assistance in emergency conditions for themselves and their loved ones.
(more…)
by admin | Jul 9, 2021 | AI Engine, Artificial Intelligence, ChatBot, Customer Engagement, Customer Experience, customer support, Virtual Assistant, WhatsApp
An IT help desk plays a vital role in the entire organization. It’s the customer-facing portal where the company needs to resolve the challenges faced by the customers.
(more…)
by admin | Jul 4, 2021 | AI Engine, ChatBot, Customer Experience, customer support
Surveys were being used a long ago, as it helps the business in taking future decisions wisely. But do you think following the same traditional method of surveys will help you?
(more…)
by admin | Jul 1, 2021 | Artificial Intelligence, Automation, Customer Engagement, Customer Experience, Customer Feedback, customer support, WhatsApp
Let’s take you to customer support chatbots
Customer service is the new marketing strategy. Brands are more focused on building the customer engagement and satisfaction rate parallel to their product or services.
(more…)
by admin | May 20, 2021 | AI Engine, Automation, ChatBot, Customer Engagement, Customer Experience, SmatBot
HR chatbots are the game-changer for today’s HR management and offer new opportunities to improve the employee experience. Let’s explore.
(more…)
by admin | May 3, 2021 | AI Engine, Automation, ChatBot, Customer Experience, Lead Generation
Travel chatbots have given a superpower to the place travel and tourism industry. It’s one of the most ever-changing customer-facing global industries.
(more…)