Messaging apps came as the solution to overcome the challenges people used to face with SMS.
You might have remembered-
Well, now you have decided to deploy a chatbot for your business but are confused about which one to choose conversational AI vs conversational flows.
Generally, when we say chatbot, people feel chatbot can chat just like humans. Yes, they can, but we need humans’ help to meet the needs at some points. (more…)
So far, you might have read tens of blogs on “How to create a chatbot” and multiple of its variations. Yeah, this is also the same with a bit of twist in it like the title mentions. (more…)
There have been immense advancements in the field of customer support over the last few years and Chatbots are not new in that. The latest here is that chatbots are making way into mobile applications to solve their customer support problems.
Chatbots are based on artificial intelligence and can mimic human conversations which put them at the forefront in industries that require customer service support. With the ability to crunch up vast amounts of data and respond within seconds, Chatbots seem to be the next big thing concerning businesses and customer support if they aren’t already.
Chatbots are effective for repetitive jobs that involve catering to the audience by addressing simple tasks. Thus, they will not experience the fatigue that humans face and can constantly handle customer support 24×7.
With every company in a quest to cut operational costs, chatbots are proving to be the game-changers as they are also cheap to build. And It is time for mobile apps to follow the trend and improve their customer experience. (more…)
In E-Commerce businesses, customers are more active and engaging on the platform. Handling customers is a daunting task if you don’t have the right technology/platforms on board.
For this, you must analyze your business requirements and customer demands and choose the right technology that fulfills the purpose. E-Commerce Chatbot is one of them.
Ordering food is ever so easy with chatbots. Those who have done this before know how easy it is to order food via a chatbot. Just speak or type in your order and the chatbot will come to you with an exact confirmation on the amount and time in which your order will be ready. The best part is that they give you information about ongoing offers as well. Pizza Hut and Starbucks have deployed their chatbots and they are two of the most complete chatbots in terms of functionality.