by Namita Shrivastava | Nov 6, 2024 | Client Case Study, Mobile App Bot
About JoshTalks:
JoshTalks is a leading e-learning organization committed to inspiring, informing, and upskilling individuals through valuable knowledge. Initially launched as a platform to share inspiring stories in India, JoshTalks has evolved into a comprehensive provider of online courses and free career guidance over the past few years.
With a dedicated team of over 200 employees, JoshTalks is focused on delivering quick solutions to customer queries while ensuring a seamless customer experience. To address the need for an efficient and scalable solution for handling repetitive and common questions, they turned to SmatBot, an AI-powered chatbot solution.
In this case study, we’ll explore how JoshTalks implemented SmatBot, delve into their key use cases, and discuss the challenges they faced, the solutions they implemented, and the outcomes they achieved.
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by Namita Shrivastava | Apr 1, 2024 | Client Case Study
About the Client:
Oakridge International Schools are part of Nord Anglia Education which is the leading premium school organization in the world. With a team of 1000 to 2000 employees, Oakridge Schools focuses on providing high-quality education and enhancing the overall learning experience for students.
They are committed to helping students become responsive and motivated through their engaging education program. This program encourages critical thinking and fosters both local and global perspectives on various topics.
They have campuses in Hyderabad, Bengaluru, Visakhapatnam and Mohali, where they emphasize high-quality teaching, technology integration and global cultural exchange.
To optimize and automate the lead and enquiry management, Oakridge International Schools leveraged an EdTech chatbot solution. In this case study, we’ll explore their key use cases, challenges encountered, solutions implemented, and the outcomes achieved after integrating the SmatBot.
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by Namita Shrivastava | Jan 25, 2024 | Client Case Study, WhatsApp
About the Client
Acharya N. G. Ranga Agricultural University (ANGRAU), celebrating its 60th anniversary, stands as the State Agricultural University of Andhra Pradesh. Established on June 12, 1964, as APAU (Andhra Pradesh Agricultural University) under the APAU Act of 1963, it was later rebranded as Acharya N. G. Ranga Agricultural University on November 7, 1996, as a tribute to the Kisan Leader and Parliamentarian, Acharya N. G. Ranga.
Located in LAM, Guntur, ANGRAU dedicates itself to serving students and farmers across the 13 districts of the new State of Andhra Pradesh with renewed commitment and enthusiasm.
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by Namita Shrivastava | Jan 3, 2024 | Client Case Study
Introduction
Modi Builders & Realtors Pvt Ltd is a leading construction and property development company in Hyderabad. Founded in December 1999, the company boasts over 30 years of experience.
With 15 large projects totalling around Rs 7000 Crores, they prioritise quality. They take a “Customer First” approach and offer competitive pricing through in-house construction on company-owned land.
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by Namita Shrivastava | Apr 21, 2023 | Client Case Study
Many businesses are constantly searching for ways to simplify and automate their workflows and cut operating costs as the world becomes more digital. Customer identification and verification, often known as KYC, has significantly advanced in recent years.
KYC stands for Know Your Customer which is a procedure for validating a customer’s identification, and it is an essential aspect of any financial business partnership. During the KYC verification process, data is extracted manually by collecting and verifying documents like ID cards or passports.
An effective KYC procedure may help protect your bank or financial institutions against a variety of financial crimes, such as identity theft, fraud, and money laundering. But the problem is that the KYC procedure is time-consuming and complicated. It takes a lot of money, time, and resources to manage a huge volume of data manually.
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by Namita Shrivastava | Mar 16, 2023 | Client Case Study
Staffing agencies play a crucial role in their client’s hiring process. They serve as a bridge between employers and job hunters, matching eligible applicants with positions available in their clients’ companies. But connecting ideal applicants with job-relevant opportunities can be difficult and time-consuming, especially if there are many prospects and job openings to look at.
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