Conversational Enterprise: Everything CXOs Need To Know
Conversational enterprises are the ones who are moving like wildfire towards using technology for meeting their business needs.
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How to Use WhatsApp Message Template for Your Business?
WhatsApp message template is another new feature of WhatsApp that draws your attention to deploy it in your business.
WhatsApp often comes up with unique features that grab brands and their user’s attention towards them.
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WhatsApp Will Overtake SMS, Email, and IVR?
WhatsApp has over 2 billion active users worldwide till 2020; India holds a major stake of users. (Source: Statista)
In traditional days, SMS is the preferred messaging channel used by customers and brands. Now with the emerging technologies customers, preference also changed from the mail, IVR to now WhatsApp.
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Instagram Chatbots: Everything You Need To Know
Instagram chatbot is a hot topic in conversation among marketers and entrepreneurs.
What could be the possible reason for it? Do you have any idea? If not, stay tuned to this article to get deeper insights.
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10 Reasons Why You Need a Chatbot for Business
Chatbot for business is to gain a competitive differentiator that is customer service in the market.
As per a study conducted by Harris Interactive, 88% of customers are more inclined to businesses with good customer service than the type of product or service they provide.
Why Is Everyone Talking About Conversational AI Vs Conversational Flows?
Well, now you have decided to deploy a chatbot for your business but are confused about which one to choose conversational AI vs conversational flows.
Generally, when we say chatbot, people feel chatbot can chat just like humans. Yes, they can, but we need humans’ help to meet the needs at some points. (more…)