Today’s customers are more inclined towards personalized, engaging, and self service-option. The healthcare industry has no exception for that; patients want a quick solution to their encountered issues.
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Chatbots in banking are a great way to reduce their overall banking operation task to a maximum extent.
Banking chatbots help the customers to do any financial transactions easily with voice or text.
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Conversational enterprises are the ones who are moving like wildfire towards using technology for meeting their business needs.
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We all are dwelling in an era where smart chatbots surround us. From customer executives to virtual assistants, everything is based on Artificial Intelligence and Machine Learning to make our life easier.
As per a statistical report submitted by HubSpot, “approximately 21% of the customers believe that chatbots are the best and easiest way to initiate a conversation with any business” (more…)
Robotic Process Automation (RPA) is a modified and advanced version of automation that allows organizations to automate tasks across applications and systems.
It interacts with the existing IT architecture without requiring any additional integrations. RPA aims to replace the repetitive business tasks that humans perform with virtual automation.
In the last decade, the e-commerce industry has grown exponentially with marketplaces like Amazon and Alibaba leading the way. Apart from these giants, the industry has also seen other big and small retailers all across the world. E-commerce has made things simpler – whether they are buying books, food or clothes. (more…)