AI Chatbots: Improving Customer Satisfaction and Retention
Did you know that customer service can be one of the most costly parts of running a business? Up to 80% of the tasks and inquiries handled by customer service are routine, and this can lead to costs that can reach as high as 25% of a business’s annual revenues. By implementing an AI chatbot, businesses can significantly reduce these costs.
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Everything You Need to Know About Insurance Chatbots
Insurance is something complex that common people find difficult to understand. Usually, it’s associated with legacy processes, paperwork, and other affairs.
That too, to start with insurance, it needs a good investment, time, and energy from the customer’s end. Though people don’t want to skip this, it helps them secure their lives in terms of health and assistance in emergency conditions for themselves and their loved ones.
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Chatbot Marketing To Succeed in Your Digital Strategy
Chatbot marketing is an approach to promote products and services using a chatbot.
Chatbots with artificial intelligence(AI) and machine learning (ML) capabilities carry conversations with the users in real-time.
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Why Do You Really Need IT Helpdesk Chatbots?
An IT help desk plays a vital role in the entire organization. It’s the customer-facing portal where the company needs to resolve the challenges faced by the customers.
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Why Survey Chatbots Are a Game Changer For Companies?
Surveys were being used a long ago, as it helps the business in taking future decisions wisely. But do you think following the same traditional method of surveys will help you?
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