by Namita Shrivastava | Apr 12, 2024 | ChatBot, Chatbot Applications
The aviation industry is rapidly evolving with technology and AI playing crucial roles in improving user experience and streamlining operations. One significant advancement is the use of AI chatbots. These chatbots have completely transformed how airports and airlines interact with their customers. They offer personalised and seamless experiences which makes it a must have tool in the airline sector.
If you are interested in learning about the benefits and use-cases of chatbots for airlines and customers, you have arrived at the right blog. In this blog, we will explore the advantages, use cases and some real-world examples of chatbots in the aviation industry.
So, without further delay, let’s get started.
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by Namita Shrivastava | Apr 5, 2024 | ChatBot, Chatbot Applications
The retail industry is undergoing a massive transformation. It is empowered by tools like chatbots that delve deep into business operations through AI. These tools help businesses better understand their operations and improve how customers feel about their shopping experience. They also help prevent problems like running out of stock, which is good for both customers and retailers.
By 2025, the use of AI and automation in retail is expected to skyrocket ninefold. A survey by the National Retail Federation reveals that 58% of shoppers prioritize quick product discovery, 44% top-notch customer service, and 42% speedy checkouts. Retail chatbots such as SmatBot effectively address these needs while offering additional advantages.
If you are curious to learn more about these chatbots’ use cases and benefits, this article is a must-read. In addition, we will also disclose some essential information that you need to know about retail chatbots in this article.
So, without further delay, let’s get started.
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by Namita Shrivastava | Apr 1, 2024 | Client Case Study
About the Client:
Oakridge International Schools are part of Nord Anglia Education which is the leading premium school organization in the world. With a team of 1000 to 2000 employees, Oakridge Schools focuses on providing high-quality education and enhancing the overall learning experience for students.
They are committed to helping students become responsive and motivated through their engaging education program. This program encourages critical thinking and fosters both local and global perspectives on various topics.
They have campuses in Hyderabad, Bengaluru, Visakhapatnam and Mohali, where they emphasize high-quality teaching, technology integration and global cultural exchange.
To optimize and automate the lead and enquiry management, Oakridge International Schools leveraged an EdTech chatbot solution. In this case study, we’ll explore their key use cases, challenges encountered, solutions implemented, and the outcomes achieved after integrating the SmatBot.
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by Namita Shrivastava | Mar 29, 2024 | Instagram
Selling on social media platforms is a revolutionary way for online businesses to boost their sales and Instagram Shopping makes it easy for small and mid-sized businesses to connect with more customers.
If you’re already advertising on Instagram, setting up a shopping page streamlines the process for your customers. It provides an easy-to-access storefront where Instagram users can purchase your products without leaving the platform. This seamless shopping experience combined with increased visibility can greatly boost your sales.
In this guide, I’ll show you how to set up an Instagram shopping page using SmatBot. This will allow you to tap into Instagram’s ecosystem and grow your business revenue.
But before we dive in, let’s cover some basics.
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by Namita Shrivastava | Mar 21, 2024 | Automation
HR departments play a crucial role in every company, but they often face challenges with routine tasks such as managing employee relations, recruitment, onboarding, payroll and benefits enrollment. To boost efficiency, HR teams require automation tools to handle these tasks effectively.
HR automation frees up valuable time for HR teams, allowing them to focus on more strategic issues. However, when digitally transforming your organization, it’s crucial to strike a balance between automation and providing human support for employees. Be mindful of the HR workload to ensure a smooth transition. Companies are increasingly using automation for tasks like payroll, job interviews, resume screening and onboarding new employees.
In a recent survey conducted by Gartner, approx 50% of HR leaders identified HR automation technology as their top investment priority.
If you are curious to learn and implement HR automation technology to make your HR processes easier, this guide is for you.
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