Did you know that customer service can be one of the most costly parts of running a business? Up to 80% of the tasks and inquiries handled by customer service are routine, and this can lead to costs that can reach as high as 25% of a business’s annual revenues. By implementing an AI chatbot, businesses can significantly reduce these costs.
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Welcome to SmatBot! We have some exciting news to share with you today.
We are thrilled to announce that we have launched our new pricing plans in Jan 2023. We now offer four tiers of pricing with added features.
This is just one of the ways we’ve been working towards making SmatBot accessible to everyone. Our new pricing model is based on the number of chatbots you want to create.
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Our client has established themselves as a highly competitive player in the hospitality and tourism sector, offering top-notch car rental services and packages. Their expertise and longevity in the industry sets them apart, as they have been providing reliable car rental options for over a decade.
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A question that frequently arises in businesses, particularly when it comes to customer assistance, is whether to use a chatbot or live chat. Before making any decisions about shifting from one approach to another, it’s crucial to know which is ideal for your business needs because each has its own benefits, which we discuss further in this article.
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Have you ever considered leveraging Facebook Messenger chatbots for your business?
With over 20 million businesses interacting with customers on Facebook Messenger, it’s clear that the platform provides value to businesses.
Moreover, it’s an essential tool whether you’re helping clients with questions, guiding shoppers with purchases, or making recommendations to new clients.
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