We believe Artificial intelligence is the next wave of innovation after the internet. AI can be used in different ways, some are embedded deep in a product not visible to the human eye and some very visible to us like a customer support ai-chatbot. (more…)
Most companies aim to deploy advanced technologies in their business operations to improve business efficiency and ROI.
Chatbot has provided the way for it. However, the major challenge here is deciding which one to choose, on-premises or cloud, and which platform to use.
Zendesk and Chatbot’s primary goal is to improve customer support, and they both proved to be efficient too. But, their combination makes a visible difference in customer support.
This article is for you if you don’t know about the Zendesk and Chatbots or the wonder it makes together.
So far, you might have read tens of blogs on “How to create a chatbot” and multiple of its variations. Yeah, this is also the same with a bit of twist in it like the title mentions. (more…)
The most preferred way of communication for most people these days is messaging. Businesses need to understand that messaging as a means of communication with your consumers is only going to increase their Loyalty towards their brand if nothing.
At the pinnacle of messaging is WhatsApp and they just have the right tool for any business to start messaging their consumers – “WhatsApp business”. Integrating WhatsApp business into a company’s workflow makes perfect sense as it is free to use and is a very productive tool to grow a business. (more…)