WhatsApp message template is another new feature of WhatsApp that draws your attention to deploy it in your business.
WhatsApp often comes up with unique features that grab brands and their user’s attention towards them.
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WhatsApp has over 2 billion active users worldwide till 2020; India holds a major stake of users. (Source: Statista)
In traditional days, SMS is the preferred messaging channel used by customers and brands. Now with the emerging technologies customers, preference also changed from the mail, IVR to now WhatsApp.
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Instagram chatbot is a hot topic in conversation among marketers and entrepreneurs.
What could be the possible reason for it? Do you have any idea? If not, stay tuned to this article to get deeper insights.
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Messaging apps came as the solution to overcome the challenges people used to face with SMS.
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Chatbot for business is to gain a competitive differentiator that is customer service in the market.
As per a study conducted by Harris Interactive, 88% of customers are more inclined to businesses with good customer service than the type of product or service they provide.