As we bid farewell to 2023 and welcome the new year with open arms, we at SmatBot take a moment to celebrate the incredible journey we’ve shared with you. This past year has been nothing short of extraordinary, marked by groundbreaking innovations like the launch of our ChatGPT-enabled chatbot, earned prestigious recognitions in big media publications like Republic World, and News18, and remarkable growth that has solidified our position as a leader in the chatbot industry.
Join us as we rewind and relive the most defining moments of SmatBot’s 2023, a year filled with triumphs and milestones. Prepare to be amazed by the stories behind our success. Fasten your seatbelts, as the journey ahead is set to be even more thrilling.
Let’s start with.
1. SmatBot’s Partnership with T-HUB
Certainly, the exciting partnership between SmatBot and T-Hub, announced in 2023, represented a major milestone for both organisations. As one of only 80 valued partners, SmatBot proudly led the way as the first provider of AI chatbot services within T-Hub’s innovative collaborative space. This collaboration was not just a partnership but a game-changer that opened up a world of amazing possibilities for SmatBot.
T-Hub, an initiative by the Telangana government, has been a key player in nurturing and supporting over 2000 startups. As a valued partner, SmatBot eagerly joined forces with T-Hub to contribute to this thriving ecosystem. The partnership aimed to further fuel technological innovation and growth, showcasing the commitment of both parties to fostering a dynamic and innovative business environment.
2. Smatbot Integrates With ChatGPT
Remember the buzz surrounding ChatGPT this year? Its ability to streamline daily office tasks and unleash conversational superpowers had everyone talking. Well, guess what? We at SmatBot didn’t just talk, we made it happen.
We have launched the very first ChatGPT-enabled chatbot. Yes, you read it right! We have created a seamless SmatBot-ChatGPT integration.
Our team worked their magic to bring you this game-changer, letting you experience the best of both worlds.
But we didn’t stop there. We streamlined the integration process to the point that even non-techy users can effortlessly set it up within minutes. Just input your website URL, documented data, or a combination of both.
This isn’t just an integration, it’s a revolution. We’re talking about boosting productivity, unlocking creative possibilities, and redefining customer interactions.
Now moving on to our next achievement.
3. Smatbot Received Recognition And Was Featured On Several Big Websites
We were honoured to receive recognition from news & media giants like Republic World, Punjab Kesari, News18, and Insight Success Magazine. These features weren’t just headlines; they affirmed our dedication to building top-notch AI chatbots.
These accolades ignite our passion and mark just the beginning. We’re dedicated to pushing AI boundaries for revolutionary chatbot interactions.
4. An Improved User Experience For Our Landing Page Bot
We have revamped the UI of our landing page chatbot, marking another significant achievement. As part of this accomplishment, we invite you to explore the exciting new look of our landing page chatbot through an in-depth tour. Join us as we guide you through the sleek design changes, enhanced features, and an overall improved user experience that has made interacting with our chatbot a seamless and enjoyable process. Whether you’re a seasoned user or a curious newcomer, this video serves as your front-row seat to witness the evolution of our chatbot UI.
Don’t miss out on the innovation, simply hit the play now button and dive into the future of seamless online communication with SmatBot!
5. Implemented Partner And Referral Dashboard
Excitedly, we announced the successful launch of “The SmatBot Partner Dashboard”, a game-changer that opened its doors to everyone including our existing customers, and provided a unique opportunity to join our Partnership and Referral initiative.
Unlock collaboration success and accelerate your growth by becoming our partner. Our Partner Dashboard simplifies account management, offering an efficient way to track your contributions.
Partnership:
For our existing customers, transitioning into partners is a breeze. They will simply need to fill out a straightforward form. Once onboarded, they just need to bring in new customers to enjoy benefits like a refund or an equivalent SmatBot plan. Our dedicated partner dashboard empowers them to effortlessly track the usage of all their referred clients and manage their accounts.
If you’re interested in partnering with us, reach out via email at info@smatbot.com. We’re excited to welcome you to the SmatBot family.
Referral:
Spread the word about SmatBot to your friends, clients, and followers and enjoy the same benefits as our esteemed partners, whether receiving a refund or securing a SmatBot plan equivalent in value.
Our user-friendly referral dashboard empowers users to effortlessly monitor their referred clients and the corresponding refunds generated from their purchases.
Are you ready to elevate your business? Partner with SmatBot today!
6. New And Improved Whatsapp Live Chat Experience
We proudly introduced our game-changing feature “WhatsApp Live Agent Support”, which significantly elevated user interaction and support for businesses like yours.
Efficiency Redefined- Gone are the days of switching between dashboards and losing precious minutes. With WhatsApp Live Agent Support, your support agents are on WhatsApp, right where your users are. With WhatsApp Live Agent Support, your agents can receive and respond to user messages directly on WhatsApp, eliminating the need to log into the SmatBot Agent Dashboard. This streamlines communication, enabling prompt responses to user queries.
Richer Interactions – With WhatsApp Live Agent Support, conversations come alive. Agents and users can exchange text, files, locations, and media on WhatsApp, just like regular messages. Get ready for engaging and content-rich conversations like never before.
Simplified Management – Say goodbye to confusion and lost threads. “Close chat” command is all it takes to end a conversation and move on to the next user. This focused approach maximises agent efficiency and ensures every interaction feels personal and relevant.
Boost Your Business – Happy customers equal a happy business, and WhatsApp Live Agent Support is the key to this equation. By enhancing user support efficiency, WhatsApp Live Agent Support ensures happier customers and strengthens your business reputation.
Performance improvement – We have meticulously enhanced the live chat performance, guaranteeing seamless support for both user and agent messages. This ensures a markedly smoother communication experience.
7. Some Valuables Reviews From Our Happy Clients
In 2023, SmatBot achieved remarkable success, receiving valuable reviews from numerous businesses. Our clients have shared their experiences, highlighting how SmatBot’s AI chatbot solutions transformed their operations, significantly improving efficiency and customer satisfaction.
Hear straight from them about the tangible impact SmatBot has made in their businesses.
These are just a glimpse of the real-world impact SmatBot made in 2023. We’re not just building chatbots, we’re building success stories with our clients. Hear more of their voices on our website, Capterra, and G2 and see how SmatBot can unlock similar transformational potential for your business.
8. Our Instagram Bot Evolution
In 2023, SmatBot achieved remarkable milestones by enhancing its Instagram Bot with powerful features designed to elevate your brand’s social media presence.
Check them out:
Story Mention, reaction, reply: Boost engagement with Instagram automation: auto-reply to brand mentions, instantly reply to stories, and activate chatbot power for seamless interaction.
Automated Query Handling: Enhance DM interactions: address inquiries, gather feedback, and facilitate payments with our Instagram DM chatbot.
Live Chat Integration: Enhance user experience with Instagram comment automation, seamlessly connecting with the audience and handling queries to human agents.
Comment Automation: Interact and control user experience with Instagram comment automation based on content and context.
Keyword-Based Flow: Personalise conversational flows based on keywords for your DMs.
Appointment Booking: Say goodbye to scheduling struggles. Allow users to book appointments directly through Instagram, streamlining the booking process.
Wait, there’s more…
We won’t stop here as some exciting developments are in progress as we strategically introduce compelling features for Instagram.
Broadcast Messages: Coming soon. This standout feature will empower our clients to effortlessly send bulk messages to their customers with just a single click.
Chatbot with Catalogue Integration: Get ready for a shopping revolution! We are diligently working on an Instagram Chatbot with catalogue integration, streamlining the entire process from product selection to seamless payment transactions.
Get ready for these innovative additions that will significantly enhance your Instagram experience. Stay tuned!
9. Integration With Leading Platforms
No more platform chaos. SmatBot revolutionised the game by unifying the ecosystem. SmatBot has seamlessly integrated with various platforms, including Shopify, Magento, WooCommerce, Shiprocket, Shipyaari, BlueDart, Zoho Inventory, and Survey2Connect. This integration ensures a smooth and comprehensive experience for businesses across diverse ecosystems.
10. Last But Not Least, Officially Joined The Exclusive Green Tick Club!
Last but certainly not least, In 2023, the momentous news is here, SmatBot is now a proud member of the exclusive Green Tick club! Securing the green tick verification signifies SmatBot’s commitment to authenticity and reliability. This achievement adds an extra layer of trust, ensuring our valued users experience an even more trustworthy and reliable service. Cheers to a future filled with confidence and trust.
That’s all for 2023.
Conclusion :
Hello, 2024! We’re geared up and ready. We’ll keep prioritising our customers, and we can’t wait to collaborate with you on exciting features and advancements.
Stay tuned, because the best of SmatBot is yet to come!