Chatbots in Logistics & Transportation – Benefits & Use-cases
Are you tired of dealing with logistics challenges, managing shipments and handling a huge volume of customer queries? If yes, then it’s time for a change.
Say goodbye to logistics & transportation headaches and welcome chatbots. Yes, chatbots are transforming various industries and logistics is not an exception. As per the MarketsandMarkets report, the chatbot Industry is expected to grow approx $15.5 billion by 2028.
These intelligent virtual assistants are specially designed to streamline workflows, automate manual routine tasks and improve customer support service. In this article, we’ll cast some light on the benefits and use cases of chatbots in the Logistics industry. With that, we’ll also share some real-world examples of logistics chatbots.
(more…)