by Namita Shrivastava | Nov 20, 2024 | AI Chatbots, Lead Generation, Lead Generation Chatbot
A qualified lead is a potential customer who fits well as an ideal customer and has a high chance of becoming a loyal customer. Learn how chatbots drive qualified leads straight to your business by engaging prospects, automating responses, and boosting conversions effortlessly.
Qualifying leads is a time-consuming process that requires significant effort. You need to answer countless questions and determine whether a website visitor is genuinely interested in making a purchase or just browsing your website.
Lead-generation chatbots are perfect tools that can free you from this tedious process.
According to the stats, 36 percent of organizations choose chatbots for lead generation and these companies claim that they can improve sales by 67 percent.
Are you wondering how these bots can qualify potential leads? If so, you should spend some minutes reading this article. Today, we’ll explore the top ways these chatbots qualify leads and look at the essential aspects they bring to your business.
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by Namita Shrivastava | Nov 6, 2024 | Client Case Study, Mobile App Bot
About JoshTalks:
JoshTalks is a leading e-learning organization committed to inspiring, informing, and upskilling individuals through valuable knowledge. Initially launched as a platform to share inspiring stories in India, JoshTalks has evolved into a comprehensive provider of online courses and free career guidance over the past few years.
With a dedicated team of over 200 employees, JoshTalks is focused on delivering quick solutions to customer queries while ensuring a seamless customer experience. To address the need for an efficient and scalable solution for handling repetitive and common questions, they turned to SmatBot, an AI-powered chatbot solution.
In this case study, we’ll explore how JoshTalks implemented SmatBot, delve into their key use cases, and discuss the challenges they faced, the solutions they implemented, and the outcomes they achieved.
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by Namita Shrivastava | Oct 30, 2024 | WhatsApp, WhatsApp Drip Campaigns
WhatsApp used to be a personal messaging app but now it has become a marketing tool. Maximize Conversion Goals with WhatsApp Drip Campaigns has helped businesses achieve their desired goals. According to a recent study, companies can expect up to 60% conversion rate through WhatsApp campaigns which is higher than other channels.
WhatsApp offers many strategies and the WhatsApp drip campaign is among the top strategies for maximizing business conversion goals.
Are you wondering what a WhatsApp drip campaign is and how this approach can maximize conversion rates? If yes then read this article.
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by Namita Shrivastava | Oct 18, 2024 | ChatGPT, ChatGPT 3.5, ChatGPT 4, ChatGPT 4o
The world witnessed a new storm in the AI world in 2022 with the introduction of ChatGPT 3.5, powered by OpenAI. It made history by surpassing 1 million users in just 5 days, becoming the fastest-growing customer app ever. We’ll get to know about ChatGPT 3.5 vs 4 vs 4o their clear differences between each other.
OpenAI doesn’t stop here. After this massive success, OpenAI released new versions of ChatGPT i.e., ChatGPT 4 and ChatGPT 4o. These advancements have made it challenging to choose the right version of the platform. Therefore, we’ve created this comparative guide to help you decide between ChatGPT 3.5 vs 4 vs 4o.
If you are curious to learn which version is best for you, read this article till the end. Here, you will get an in-depth comparison of each version of the ChatGPT.
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by Namita Shrivastava | Sep 26, 2024 | Customer Experience, Customer Service
Customer service has become more essential than ever before. What was once just a support function has now evolved into a crucial tool for driving business growth, giving rise to some helpful Customer Service Trends.
As per the stat, 89% of customers are more likely to make another purchase after a positive customer experience. Following customer service trends is an effective way to leverage this tool effectively.
Wondering what these trends are? If yes, you should spend a few minutes with us. Today, we are going to introduce the latest customer service trends you should follow to improve your customer service strategies. But before jumping directly to the trends, we will provide a quick overview and also share their advantages.
Let’s start.
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by Namita Shrivastava | Aug 31, 2024 | E-Commerce chatbot
Did you know that AI chatbots can be a game changer across almost every industry?
Yes, AI-powered chatbots have been the hottest topic in different sectors for various reasons. They have the potential to revolutionise the way customers interact with businesses, and the e-commerce industry is no exception. From personalised product recommendations to streamlining support to abandoned cart recovery, these bots are empowering WooCommerce store owners like never before.
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by Amritanshu Singh | Jul 4, 2024 | WhatsApp, Whatsapp Business API
Are you investing heavily in social media ads but not seeing the desired sales or results? Do you know that 75% of online buyers prefer to buy from a brand they can contact via messaging?
To address this issue, WhatsApp has introduced a new feature that allows brands to automate their chats triggered by interactions from Instagram and Facebook ads. The click-to-WhatsApp ads enable potential customers to message you directly, ultimately steadily increasing your sales and revenue.
If you are wondering how this feature works, this article is a must-read. Here, we will explore all the essential details about click-to WhatsApp ads that will help businesses reach a wider audience and convert them into loyal customers.
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by Namita Shrivastava | Jun 26, 2024 | WhatsApp
Are you struggling with dropping engagement rates? Did you know that the overall average open rate for email marketing campaigns is 39.7% with a click-through rate of only 1%?
If you are looking to reach a wider audience, achieve a higher open rate and boost business-user engagement, this article is for you.
WhatsApp marketing is increasingly becoming popular nowadays, offering a more direct and engaging alternative that outperforms traditional marketing methods like email marketing. Businesses of all sizes are shifting towards WhatsApp for its simplicity, vast reach and higher open rates. But what if you could take it a step further with WhatsApp Flows, the latest innovation from WhatsApp Business. This feature is designed to transform the way businesses interact with customers.
In this article, we will delve into the world of WhatsApp Flows, exploring its powerful benefits and a variety of practical use cases that can transform your business.
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by Namita Shrivastava | May 16, 2024 | ChatBot, Chatbot Applications
Are you tired of dealing with logistics challenges, managing shipments and handling a huge volume of customer queries? If yes, then it’s time for a change.
Say goodbye to logistics & transportation headaches and welcome chatbots. Yes, chatbots are transforming various industries and logistics is not an exception. As per the MarketsandMarkets report, the chatbot Industry is expected to grow approx $15.5 billion by 2028.
These intelligent virtual assistants are specially designed to streamline workflows, automate manual routine tasks and improve customer support service. In this article, we’ll cast some light on the benefits and use cases of chatbots in the Logistics industry. With that, we’ll also share some real-world examples of logistics chatbots.
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by Namita Shrivastava | May 2, 2024 | Generative AI
Are you struggling to fulfill changing client demands or feeling overwhelmed by repetitive tasks? Well don’t worry as Generative AI can help you.
Generative AI is transforming how businesses tackle critical challenges. As per the Techmango report, this powerful technology is projected to hold 30% of the AI market by 2025.
It has the potential to offer innovative solutions for streamlining operations, boosting creativity and gaining a competitive edge. The emergence of specialised tools within Generative AI such as Google Gemini showcases the immense potential of this technology. These tools have been designed to help businesses handle challenges more effectively.
If you are curious to learn how Generative AI can conquer business challenges, this article is a must-read. We will clear all your doubts about Generative AI in this post.
So, let’s begin.
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